Over the years my writing and editing work has been showcased in a variety of venues. Below are a sampling of some of the projects I've had the honor to work on. In many cases, the highlighted link will take you to related information.
Predictions for the Year Ahead: Loyalty Perspectives
Loyalty Management Magazine; V2N1
Winter 2010
Loyalty Management Magazine
January 2009
Teaching with Technology: 75 Professors from 8 Universities Tell Their Stories
"Computer-mediated Communication and Face-to-Face Instruction: An Integrative Perspective for a Changing Society Using a Case Study Approach."
Editor: David G. Brown; Anker Publishing
June 2000
State of the Industry: The Pathway to Sustained Customer Engagement
Loyalty 360: The Loyalty Marketer's Association
July 27th 2009
An Examination of the Relationship Between Verbal Aggressiveness, Conflict Management Strategies, and Conflict Interaction Goals
Randall Rogan & Betty LaFrance
Fall 2003
Role: Study author and researcher
Pioneering 2-year study focused on revealing the most prudent response strategies for organizations targeted by email rumors.
The life-giving gift of acknowledgement: a philosophical and rhetorical inquiry
By: Michael J. Hyde
Role: Copy editing
The call of conscience: Heidegger and Levinas: rhetoric and the euthanasia debate
By: Michael J. Hyde
Role: Copy editing
