What is an expert media resource?

An expert media resource is one which reporters and news services depend upon to provide clear, concise information on specialty topics that help them build their stories and get important information out to the public.  And there is perhaps no better way to demonstrate my ability to talk with and fulfill the news needs of the media than to lean on the words of a media relations officer who knows my work:

“Connie knows how to talk with the news media. She responds promptly, communicates in clear terms, and makes her research relevant. While I was in the Wake Forest News Service, she was definitely a go-to on my pitch list!” Sarah Smith, March 4, 2008

As my projects have gained public attention over the years, I've received calls from reporters and resources around the globe, interested in hearing my perspectives and insights into their stories.  I am an expert resource on a wide variety of communication topics, with a specific niche in rumors and internet communication.  I've included a few of the press listings that have featured my work or included quotes from me below. 

 

A Selection of Media Mentions/Clips:


The Power of Rumors on the Internet

Wake Forest University News Release

June 6th 2003

 

Getting a grip on gossip:  WFU research warns that ignoring internet rumors can cost companies

Wake Forest University News Release

July 24, 2001

 

Bungie Deal:  A Study on Microsoft and Rumors

The Seattle-Post Intelligencer

October 15th 2007

 

Top of the Week:  Professional Topics:  Protecting Your Organization Against Rumors

PR Network (Opt-in Mailing to over 10,000 PR professionals)

September 7, 2002

 

Corporate Responses to On-Line Information

James W. Herbert, Forum Moderator

Classic Whaler Forum

October 6-21, 2001; Guest Forum Expert

 

The State of Things: Internet Urban Legends

Mike Arnold, Director of Programming

NPR Affiliate WUNC 91.5FM--Chapel Hill, NC

August 8, 2002

 

Listen:  Companies Go Bananas Over Rumors

Kim Underwood, Journal Features Reporter

Winston-Salem Journal

August 4, 2002

 

Voices and Viewpoints:  Urban Legends on the Internet

Denise Franklin, Host

NPR Afflilate WFFD 88.5FM--Winston-Salem, NC

October 11, 2002; 6pm

October 12, 2002; 12pm

 

Attacking Online Rumors

The Triad Business Journal

August 3rd 2001

 

Giant Spiders and Other Hoaxes Are Hard To Kill On The Web

Investor's Business Daily//Investors.com

August 2nd 2005

 

Webology:  Rupp Enters Social Media

Business Lexington

March 22nd 2008

 

Email Can Harm Reputations and Bottom Lines

San Antonio Business

February 12th 2008

 

Social Media's Tribal Energy and Live Events

Buzz Maven

March 12th 2008

 

Net Rumors Cost Business Millions

Winnipeg Free Press

July 13, 2003

 

Could Rewarding Customers Loyalty Diminish Love For Your Brand?

Loyalty 360:  Loyalty Today

July 10, 2009

 

Part 2:  The Overjustification Effect in Context:  Qualitative Evidence of How Rewarding Loyalty Could Diminish Love for Your Brand

Loyalty 360:  Loyalty Today

July 15, 2009

 

Part 3:  Tips to Keep the Overjustification Effect from Diminishing Love for Your Brand

Loyalty 360:  Loyalty Today

July 20, 2009

 

Internet Myth Story

Chris Runge, Features Reporter

FOX 8 TV--WGHP--Highpoint, NC

July 23, 2001 (6 & 10pm broadcasts)

 

Rumors on the Internet Feature

ABC 45 TV--WXLV--Greensboro, NC

July 25, 2001 (6pm broadcast)

 

Urban Legends Can Threaten Corporate Reputations

Richard Craver, Business Editor

High Point Enterprise; July 29, 2001

 

Hollywood Brouille Le Web

Emmanuelle Richard, Freelance Writer

Emmanuel Richard Telerama Article

Telerama; October 17, 2001

 

Squelch Internet Rumors Before They Get Out of Hand

Rick Amme, Crisis Communication Expert

Triad Business News:  Business Toolbox

July 19, 2002

 

What Businesses Can Learn From the Kobe Case

Rick Amme, Crisis Communication Columnist

Triad Business News

August 15, 2003

 

About.com Urban Legend Blog

By:  David Emery

July 31st 2003

 

The Power of Twitter

Kiosk Marketplace

July 2nd 2009

 

Crisis Management:  Internet Rumors and Dealing with Them

Rick Amme, Amme & Associates

2003


Internet Rumors and the Endless Fight

Michael Smerconish//All Business//The Times Union

June 21st 2008

 

"It's Lies! All Lies!  Those Legendary Business Stories Could Be Just That"

Entrepreneur Magazine, July 2001, Geoff Williams

Key research project insights provide insights into how companies can debunk myths about their brand.

 

Web Rumors are Pricey Problems:  Damage can Cost Companies Millions

Cox News Service

Greg Bluestein

June 22, 2003

 

A Net Increase in Skepticism

About.com; David Emery

July 18th 2003

 

September 11th Anniversary

Newswise//Wake Forest University

September 5th 2003

 

Charley Spins Tall Tales:  Hurricane Charley

 St. Petersburg Times; Robert Farley

September 5th 2004

 

"Head Strong: How Can Obama Fight Web-Driven Lies?"

The Philadelphia Inquirerer, June 16, 2008, Michael Smerconish

Advice for a key candidate during a campaign filled with rumors spread via the internet.

"It is important to realize that no tool or strategy is going to be able to stop a process like this no matter if it is communicated via face-to-face or networked communication." -Connie Chesner

 

Triad Internet Life/Connections Magazine

Staff writer:  July 2002-2004

Monthly columnist for a regional publication targeting mainstream populations interested in all topics related to the Internet.  Articles focused on human communication patterns and trends with relation to Internet-based communication.

Topics included:

  • Instant Interaction:  The Ups and Downs of Instant Messenger Connections
  • Web Site Creation:  Two Foundational Areas to Address
  • Reliable Information in Unreliable Times:  Assessing the Accuracy of Networked Information
  • Misinformation:  The Impact of Forwarded Email Tales
  • Traps in Technological Communication
  • How to Communicate Effectively via Email